Good to Know
VARIETY IS THE SPICE OF LIFE
Due to our reduction firing process, variations in clay and glaze colors are natural characteristics of our ceramic pipes and should be expected. Images shown are representative, but may not indicate all variations in these characteristics.
Clay Body Color Variations:
Glaze Color Variations (on Sierra Bravo):
KEEP IT CLEAN
We recommend 2 methods to clean our ceramic pipes:
1. KLEEN GREEN GOLD is a concentrated, 100% natural, non-toxic sanitizing cleanser with a multitude of household uses.
Combine 7 parts distilled water to 1 part Kleen Green Gold, and submerge the pipe in this solution for 10 minutes.
For a deeper cleaning, we recommend a 3 to 1 Kleen Green Gold to distilled water ratio, and soaking for 15-20 minutes.
2. BOILING - You can boil your ceramic pipe in water, just as one might a glass pipe. Place the pipe in the pot with the cool water, raising the temperature of the water and the pipe simultaneously to avoid shock. Make sure to ventilate as the boiling will extract a smoky smell. Boil for 10-15 minutes and rinse well with lukewarm water.
A scrub sponge with non-toxic, biodegradable soap works well for the outside as well as the bowl. However, for pieces in our Golden Girls collection, it's best to use a fabric cloth to avoid scratching of the gold luster.
TERMS AND CONDITIONS
Due to the personal, interactive nature of our wares, we do not accept returns except in the event that the piece first arrives compromised in some way. Please contact us immediately at firstname.lastname@example.org if this is the case, and include a photo.
SHIPPING AND HANDLING
Orders under $300 is a flat rate of $10 via USPS.
Orders over $300 is a flat rate of $20 via USPS.
Shipping to wholesalers is the same unless other arrangements have been made on a case-by-case basis depending on order size and location of shop or local pickup.
CONTACT AND QUESTIONS
We'd love to hear from you! Contact us directly at email@example.com