good to know
VARIETY IS THE SPICE OF LIFE
Due to our reduction firing process, variations in clay and glaze colors are natural characteristics of our ceramic pipes and should be expected. Images shown are representative, but may not indicate all variations in these characteristics.
Clay Body Color Variations:
Glaze Color Variations (on Sierra Bravo):
RETURNS AND EXCHANGES
Miwak Junior smoking accessories may be retuned within 2 days of the item's confirmed delivery. Due to sanitary and legal reasons, the items must be absolutely unused. We undergo a thorough inspection of all returned products before granting any refund or exchange. Returned items will be subject to a 10% restocking fee and any shipping fees will also be deducted from the final refund.
If your item is in unused, new condition, you may exchange it for a different product. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping each way.
We do not refund the original shipping and handling that you paid on the order.
Your must return the item within 2 days of delivery.
SHIPPING AND HANDLING
We are not responsible for packages that are lost, missing, or delivered to incorrect addresses.
We will happily ship internationally, but please check with your local customs laws on whether or not you can have the kind of things we sell shipped to your country. Items held in customs can increase delivery times, so international delivery time estimates are not a guarantee.
Additionally, some countries may place an additional duty on your shipment. You the recipient will be required to pay this duty to release the package.
Unfortunately, we are unable to calculate total landed costs pre-checkout. Additional fees and duties are not our responsibility.
We'd love to hear from you! Contact us directly at firstname.lastname@example.org